Silver Lake Psychology is a robust, diverse therapy group that makes the client our first priority, every time. We provide industry leading customer service and ensure that our clients start their journey to heal from their first contact with us and throughout their client-therapist relationship. We have over 150 therapists, 120 specialties, speak 19 languages, and hours ranging Monday through Sunday 9-9. We know that we’ll have the perfect therapist to fit your needs, whatever they may be.
Why Silver Lake Psychology is Different
We take care of our clients and do our best to ensure the journey to start therapy is as easy as possible from the very beginning. We’ll take the time needed to understand your needs, match you with the perfect therapist for you, explain your insurance benefits or our modest self pay rates, and check on you throughout your time with us to make sure that things are still going perfectly for you. Silver Lake Psychology’s approach is to make the client our first priority. That all starts with your first phone call or filling out our contact form. One of our Matching Experts will reach out to you to learn more about you
We take the time to understand your needs!
Our Matching Experts are our Customer Service rockstars! They will take the time to listen and hear your story and needs. If you prefer to do everything over email, we’re responsive and determined to help you on your schedule. We want to make sure that you are matched with your perfect therapist. Our client centered approach allows our clients to take their time and fully explain what they’re looking for. We’re not a client mill. We take the time with every client, every time.
What are you looking to explore in therapy?
This open ended question allows our clients to share their story. Our HIPAA compliant team ensures full privacy and discretion. This enables our Matching Experts to understand what specialties are needed. We want to provide you with the perfect therapist to help you grow, flourish, and be your best self. Even if you need multiple specialties, we have enough therapists on staff that we know you’ll be able to be matched with your perfect therapist fit.
What type of therapist is best for you?
We take it one step further than which therapist has an opening that fits your schedule. We go the extra mile to make sure that we know what type of therapist that you’re looking for. Whether this is your first time in therapy or you’re a therapy veteran, we’re going to take the time that’s needed to find out what type of therapist would best meet your needs. Are you looking for a specific gender? Are you a member of the LGBT community? Do you need a therapist with a specific language or cultural background? Are you interested in a specific type of therapy? No matter what you’re looking for we know that we can find the perfect match.
What therapist style will help you the most?
We take it even one step further! What style of therapy are you interested in? Are you looking for someone who is challenging and gives homework? Do you want a validating therapist who is going to help you explore past traumas? Are you looking for an understanding therapist who incorporates mindfulness techniques? Are you looking for a therapist who is more like Oprah or Dr. Phil? No matter what you’re looking for, we’ll take the hard work out of finding your perfect therapist match and set you up for success from the beginning. Even if you don’t know the buzzwords, we’ll take the time to help you understand what you’re looking for so that we can find your perfect match.
Mindful Matching makes things easy for our clients
Our Matching Experts take the time to understand you and your needs. Whether you choose to work with us over the phone or by email, we’ll find your perfect therapist match. We’ll even check in throughout the client-therapist relationship to make sure that we got it right. If we didn’t, no worries! With hundreds of therapists available, we can easily rematch you to find your perfect match. This peace of mind helps our clients know that they’ve found a therapist group that makes their client’s needs are our number one priority and does the hard work of finding their perfect therapist match.
Insurance and payment options are explained
While insurance may be difficult to maneuver and understand for our clients, we’re the experts. We’ll get all of you insurance information and between our Account Managers and Matching Experts, we’ll explain your benefits, copays, deductibles, and all of the steps. We make it easy and take all of the phone calls, emails, and investigative work to find out more about your insurance so you don’t have to! Even if you’re not going to be using insurance benefits, our modest self pay rates ensure that our premier therapists are accessible. We’re passionate about helping all of our clients. We even offer biweekly sessions and thirty minute sessions to make sure that we’re as accessible as possible for everyone to be able to afford life-changing therapy services.
Insurance Billing Team
Our staff of trained insurance billers make the billing process easy. Whether your insurance changes, your benefits change, or you need to be transferred to your spouse’s insurance, our team will do the leg work for you to make it an easy transition. We know that circumstances change, especially for insurance benefits. We’re the experts and can make sure that however your lift changes, we’ll make sure that your insurance is that last thing that you have to worry about. We’ll bill the insurance, let you know when you have reached your deductible, and you’ll always know your copays for added peace of mind
Individual, Couple, and Group Therapy options
Here at Silver Lake Psychology we know that as your needs change, your therapy needs may change also. We offer individual, couples, and group therapy options to make sure that your current needs, whatever they may be, can be addressed fully. This added support allows our clients to delve deeper into themselves, their relationships, and their lives to make ground-breaking changes that can be sustainable
Silver Lake Psychology is a diverse, client-centered therapist group that puts our clients first. We take the time to understand what specialties are needed. We’ll find out what type of therapist best meets your needs. We’ll even take the extra step to ensure that the style of therapist is the perfect fit for you. We’ll explain your insurance benefits and take the hard work on ourselves. We’ll check your benefits and explain your benefits in terms that you can understand. You’ll know what you’re paying and we make sure that there are never any surprises. Even if you have to use our self-pay rates, they’re modest and affordable. We offer individual, couples, and group therapy. We tailor our approach to our clients and you could be in individual therapy, individual and couples therapies, just group therapy, or even all three. Whatever is going to best help you grow and flourish, we’re happy to be your partner along your journey to make life-changing sustainable progress throughout all aspects of your life. Fill out our contact form below to start your therapy journey with us. We know you won’t be disappointed!